AI Customer Feedback Sentiment Analysis

n8n AI Data Management Analytics

Contributed by Sabrina Ramonov 🍄. From the community directory at agents.sabrina.dev, republished with permission and full credit.

Create a form for customer feedback, have OpenAI classify the sentiment of the feedback (positive/neutral/negative) and store it in Google Sheets!

Set up steps:

1. Connect Google Sheets

2. Connect your OpenAI account (API key + Org ID)

3. Create a customer feedback form, use an existing one or use the one below as an example.

All set!

Here is the example Google Sheet being used in this workflow. You can download it to your account.

Tools used: OpenAI, Google Sheets

Download the workflow template (JSON)

Original tutorial

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