n8n AI Customer Support Productivity
Contributed by Sabrina Ramonov 🍄. From the community directory at agents.sabrina.dev, republished with permission and full credit.
This is a workflow that tries to answer user queries using the standard GPT-4 model. If it can't answer, it sends a message to Slack to ask for human help.
It prompts the user to supply an email address.
This workflow is used in Advanced AI examples | Ask a human in the documentation.
To use this workflow:
1. Load it into your n8n instance.
2. Add your credentials as prompted by the notes.
3. Configure the Slack node to use your Slack details, or swap out Slack for a different service.
Tools used: OpenAI ChatGPT, Slack
Download the workflow template (JSON)
Want this running in your business? KOBA42 builds and operates automations like this one.