Categorize Support Tickets with ChatGPT and Allocate by Agent Expertise

Make Customer Support AI Productivity

Contributed by Sabrina Ramonov 🍄. From the community directory at agents.sabrina.dev, republished with permission and full credit.

Boost your customer support experience by reducing response time using ChatGPT!

Categorize tickets seamlessly, allocate them to agents with relevant expertise, and revamp your customer care efficiency.

Tools used: ChatGPT, OpenAI

Download the workflow template (JSON)

Original tutorial

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