n8n AI Customer Support Content Creation
Contributed by Sabrina Ramonov 🍄. From the community directory at agents.sabrina.dev, republished with permission and full credit.
This workflow collects client feedback through a form (Tally, Typeform, or Google Forms) and uses AI to analyze it.
It automatically generates a summary of the positive points, highlights areas for improvement, and drafts a short social media post based on the feedback.
Ideal for:
- Freelancers
- Customer support teams
- Online service providers
- Coaches and educators
Setup steps
1. Connect your form tool to the Webhook node (POST method) and make sure it sends a feedback field.
2. Add your DeepSeek (or other GPT-compatible) API key to the AI request node.
3. Configure the email node with your SMTP credentials and desired recipient address.
4. Replace the Telegram node with Slack, Buffer, or another integration if you prefer.
5. (Optional) Customize the prompt in the function node for different tone/language.
Estimated setup time: ~15 minutes
Sticky notes are included and clearly positioned to guide you.
Use cases
- Analyze feedback from onboarding or satisfaction surveys
- Create ready-to-publish social media content from real customer praise
- Help support or marketing teams act on feedback immediately
Tools used: DeepSeek, SMTP Email
Download the workflow template (JSON)
Want this running in your business? KOBA42 builds and operates automations like this one.