Dialogflow Fulfillment with Sentiment Analysis

Make AI Business Intelligence Customer Support

Contributed by Sabrina Ramonov 🍄. From the community directory at agents.sabrina.dev, republished with permission and full credit.

Every time a new Dialogflow fulfillment webhook is triggered, Make will automatically classify the query text by sentiment (positive, negative, or neutral) with a MonkeyLearn Machine Learning model.

Then, a specific fulfillment response is sent depending on the sentiment.

Tools used: Dialogflow, AI Agent

Download the workflow template (JSON)

Original tutorial

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