Personalize Marketing Emails with AI and Customer Data

n8n Email Marketing Marketing AI

Contributed by Sabrina Ramonov 🍄. From the community directory at agents.sabrina.dev, republished with permission and full credit.

This workflow uses AI to analyze customer sentiment from product feedback.

If the sentiment is negative, AI will determine whether offering a coupon could improve the customer experience.

Upon completing the sentiment analysis, the workflow creates personalized email templates. This solution streamlines the process of engaging with customers post-purchase, particularly when addressing dissatisfaction, and ensures that outreach is both personalized and automated.

This workflow won 1st place in our last AI contest.

Note: To use this template, you need to be on n8n version 1.19.4 or later.

Tools used: OpenAI, AI Agent

Download the workflow template (JSON)

Original tutorial

Want this running in your business? KOBA42 builds and operates automations like this one.