n8n AI Customer Support Productivity
Contributed by Sabrina Ramonov 🍄. From the community directory at agents.sabrina.dev, republished with permission and full credit.
Free template for voice & text messages with short-term memory.
This n8n workflow template is a blueprint for an AI Telegram bot that processes both voice and text messages. It is ready to use with minimal setup.
The bot remembers the last several messages (10 by default), understands commands, and provides responses in HTML. You can easily swap GPT-4 and Whisper for other language and speech-to-text models to suit your needs.
Core Features:
- Text: send or forward messages
- Voice: transcription via Whisper
Extend this template by adding LangChain tools.
Requirements:
- Telegram Bot API
- OpenAI API (for GPT-4 and Whisper)
New to Telegram bots? Check our step-by-step guide on creating your first bot and setting up OpenAI access.
Use Cases:
- Personal AI assistant
- Customer support automation
- Knowledge base interface
- Integration hub for services that you use:
- Connect to any API via HTTP Request Tool
- Trigger other n8n workflows with Workflow Tool
Tools used: OpenAI ChatGPT, OpenAI Whisper, Telegram
Download the workflow template (JSON)
Want this running in your business? KOBA42 builds and operates automations like this one.